Everything you need to know

Everything you need to know about BikeSocial membership from access to billing to solving problems.

Frequently asked questions

In 2021 Bennetts evolved its comprehensive Rewards programme to give motorcyclists the opportunity to join as a member of BikeSocial through an annual or monthly membership. At that time the name changed from Bennetts Rewards to BikeSocial Membership

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Everything you need to know

Frequently asked questions

What is a BikeSocial Membership?

What does a BikeSocial Membership give me?

Who has access to a BikeSocial Membership?

Can I get a BikeSocial membership if I don't ride or have a Bennetts motorcycle insurance policy?

How do I get a BikeSocial Membership as a Bennetts insurance customer?

What if I pay for BikeSocial Membership and then buy a Bennetts insurance policy?

How does a monthly subscription work?

Can I change my monthly payment date?

How long can I remain a member of BikeSocial?

What is a free trial?

Why can't I access my BikeSocial membership rewards?

How can I reset my password?

Will I be contacted if I win a competition?

How can I contact you?

What do the Terms and Conditions apply to ?

What happens if I have an issue with something I have bought through BikeSocial membership?

Are there any restrictions to enter the promotions?

Is there a limit to the number of discounts, offers and rewards I can claim?

How long are BikeSocial Membership offers active for?

Is there a cash alternative to the rewards, offers and discounts?

Is the site safe and secure?

If I cancel my membership, am I eligible for a refund?

Still have questions?

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